# How Smartcat uses Synthflow

**70%**: “reducing booking costs by 70%”

As published on [synthflow.ai](https://synthflow.ai/customer-stories/sales-qualification). Captured by usedby on 2026-10-05.

- Company: [Smartcat](https://www.usedby.ai/companies/smartcat.md)
- Tool: [Synthflow](https://www.usedby.ai/tools/synthflow.md)
- Teams: Sales

## What the story says

Smartcat uses Synthflow's Voice AI Agents to make outbound calls that qualify leads and book product demos. The AI handles repetitive early-stage outreach and follow-ups, while the sales team focuses on complex, high-value conversations.

Summary written by usedby from the source page, in English. The figures are those of Synthflow and Smartcat, not ours.

> The collaboration led to a significant increase in answered calls, lead reactivation, and closed sales, while reducing booking costs by 70%, enabling Smartcat’s sales team to focus on high-value conversations and boost overall efficiency.

- **24%**: “the number of answered calls, 24%”
- **31%**: “the number of contacts dialed by 31%”

> Synthflow’s Voice AI Agents help us book more demos faster.
>
> Daniel Lefanov, Implementation Manager

## What usedby checked

We compared the story with its live page on 2026-10-05.

- Checked: the figure 70% is printed word for word on the page, near the name of Smartcat.
- Checked: the passage quoted above is copied word for word from the page, near the name of Smartcat.
- Checked: Smartcat uses Synthflow. Confirmed line. Latest check across sources: 2026-10-05.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/smartcat-synthflow · How we check: https://www.usedby.ai/methodology