# How Spark Health uses Regal

**100%** Lift in patient engagement rate

As published on [regal.ai](https://www.regal.ai/case-study/spark). Captured by usedby on 2026-10-08.

- Company: [Spark Health](https://www.usedby.ai/companies/spark-health.md)
- Tool: [Regal](https://www.usedby.ai/tools/regal.md)
- Industry: [Agency & Studio](https://www.usedby.ai/companies/industry/agency-studio.md)
- Teams: Patient engagement team

## The use case: how Spark Health deploys Regal

Spark Health uses Regal's Journey Builder to trigger and orchestrate personalized outbound calls to Medicare patients, one journey for scheduling provider appointments and another for collecting feedback on care after visits. Reps receive automatically generated call tasks with context such as the patient's doctor, with follow-up attempts spread over several days.

Summary written by usedby from the source page, in English. The figures are those of Regal and Spark Health, not ours.

> Spark Health instantly saw a 100% lift in patient engagement rates from 30% to 60% from using Regal’s sophisticated calling capabilities combined with an event-based journey builder.

- **90%**: “They were able to achieve a 90% task completion rate with their agents from Regal’s task management system.”

> Regal.io has helped us improve our patient engagement rates by 100% and improve our patient engagement strategy through personalized calling.
>
> Takeeyah Sessoms, Client Service Manager

Source: [regal.ai](https://www.regal.ai/customers), captured 2026-10-08.

## Other companies using Regal

- [American Standard](https://www.usedby.ai/companies/american-standard.md) — Confirmed
- [Angi](https://www.usedby.ai/companies/angi.md) — Confirmed
- [Aprende Institute](https://www.usedby.ai/companies/aprende-institute.md) — Confirmed
- [Assure Health](https://www.usedby.ai/companies/assure-health.md) — Confirmed
- [Career Karma](https://www.usedby.ai/companies/career-karma.md) — Confirmed
- [Club Z!](https://www.usedby.ai/companies/club-z.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 100% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Spark Health.
- Checked: Spark Health uses Regal. Confirmed line. Latest check across sources: 2026-10-18.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/spark-health-regal · How we check: https://www.usedby.ai/methodology