# How Spark Management uses EliseAI

**102%** Increase in lead-to-tour conversion

As published on [eliseai.com](https://eliseai.com/customer-stories/how-spark-management-leverages-eliseai-to-power-their-centralized-operating-model). Captured by usedby on 2026-10-07.

- Company: [Spark Management](https://www.usedby.ai/companies/spark-management.md)
- Tool: [EliseAI](https://www.usedby.ai/tools/eliseai.md)
- Industry: [PropTech & Management](https://www.usedby.ai/companies/industry/proptech-management.md)
- Teams: Leasing, Maintenance, Central Services Team

## The use case: how Spark Management deploys EliseAI

Spark Management centralized its leasing so one team member nurtures every inbound lead, supported by LeasingAI and VoiceAI. It also uses MaintenanceAI for work order intake and triage and DelinquencyAI for collections outreach.

Summary written by usedby from the source page, in English. The figures are those of EliseAI and Spark Management, not ours.

> Lead-to-Tour Conversion Doubled: Rose from 18.4% to 37.2%, a 102% improvement driven by centralized lead nurturing and AI. With a dedicated team member handling prospect engagement and EliseAI ensuring instant, consistent follow-up, far fewer leads slipped through the cracks.

- **330 Basis Points**: “Occupancy Climbed: Increased 330 Basis Points”
- **90.7%**: “LeasingAI Automation Rate Hit 90.7%”
- **77**: “Maintenance NPS of 77”

## EliseAI users in PropTech & Management

- [CAF Management](https://www.usedby.ai/companies/caf-management.md) — Confirmed
- [RPM Living](https://www.usedby.ai/companies/rpm-living.md) — Confirmed
- [Avenue5 Residential](https://www.usedby.ai/companies/avenue5-residential.md) — Observed
- [Residential](https://www.usedby.ai/companies/residential.md) — Observed
- [Summit Property](https://www.usedby.ai/companies/summit-property.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 102% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Spark Management.
- Checked: Spark Management uses EliseAI. Confirmed line. Latest check across sources: 2026-10-19.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/spark-management-eliseai · How we check: https://www.usedby.ai/methodology