# How SpotOn uses Confluence

**40 hours**: “saving 40 hours a month”

As published on [atlassian.com](https://www.atlassian.com/customers/spoton). Captured by usedby on 2026-11-12.

- Company: [SpotOn](https://www.usedby.ai/companies/spoton.md)
- Tool: [Confluence](https://www.usedby.ai/tools/confluence.md)
- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Teams: IT, Marketing, Finance, Operations, Sales

## The use case: how SpotOn deploys Confluence

SpotOn uses Rovo AI agents across its Atlassian apps, including Confluence, Jira Service Management and Slack. The agents answer sales product questions, draft product requirement documents and score incoming ideas.

Summary written by usedby from the source page, in English. The figures are those of Confluence and SpotOn, not ours.

> Having an AI teammate answering basic questions is not only saving 40 hours a month, but is also helping the Sales Team move deals forward faster.

- **55%**: “deflected 55% with no follow-up needed”
- **95%**: “the Sales Support Agent answered 95% of questions”
- **63%**: “the number of messages from employees grew by 63%”
- **75%**: “documents that are 75% complete with the click of a button”

> Rovo works the way our teams already work. Instead of asking our team to adopt another standalone Al tool, we brought Al into Jira Service Management, Slack, and Confluence. That's what turns Al from a test into part of how the business runs.
>
> Ryan Boyd, Vice President of IT

Source: [atlassian.com](https://www.atlassian.com/customers/spoton), captured 2026-11-12.

## Other AI tools used by SpotOn

- [Gong](https://www.usedby.ai/tools/gong.md) — Confirmed
- [Jira](https://www.usedby.ai/tools/jira.md) — Observed
- [Unit21](https://www.usedby.ai/tools/unit21.md) — Observed

## Confluence users in Fintech & Payments

- [Riverty](https://www.usedby.ai/companies/riverty.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-11-12.

- Checked: the figure 40 hours is printed word for word on the page, near the name of SpotOn.
- Checked: the passage quoted above is copied word for word from the page, near the name of SpotOn.
- Checked: SpotOn uses Confluence. Confirmed line. Latest check across sources: 2026-11-13.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/spoton-confluence · How we check: https://www.usedby.ai/methodology