# How Standard Bank uses Celonis

**over 90%**: “increased the STP rate to over 90%”

As published on [celonis.com](https://www.celonis.com/solutions/stories/standard-bank). Captured by usedby on 2026-10-08.

- Company: [Standard Bank](https://www.usedby.ai/companies/standard-bank.md)
- Tool: [Celonis](https://www.usedby.ai/tools/celonis.md)
- Teams: CIB Operations, Payment and Trade Operations, Process Engineering

## What the story says

Standard Bank uses Celonis Process Intelligence to build a digital twin of its cross-border payment process and to drive optimization across CIB Operations, including payments, trade products and investment banking. It also gives employees near real-time visibility into process performance.

Summary written by usedby from the source page, in English. The figures are those of Celonis and Standard Bank, not ours.

> Thanks to Celonis, Standard Bank reduced turnaround times to ‘a handful of hours’ and increased the STP rate to over 90%.

- **55 hours**: “ended up causing processing times of up to 55 hours”

> Celonis is part of how we run the business,” says de Roos. “It allows us to leapfrog into the future and to compete with best-practice fintechs globally.
>
> Richard de Roos, Head of CIB Operations

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure over 90% is printed word for word on the page, near the name of Standard Bank.
- Checked: the passage quoted above is copied word for word from the page, near the name of Standard Bank.
- Checked: Standard Bank uses Celonis. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/standard-bank-celonis · How we check: https://www.usedby.ai/methodology