# How Steer uses BrightHire

**35+ hours**: “35+ hours saved”

As published on [brighthire.com](https://brighthire.com/customers/steer-screen/), April 2026. Captured by usedby on 2026-10-07.

- Company: [Steer](https://www.usedby.ai/companies/steer.md)
- Tool: [BrightHire](https://www.usedby.ai/tools/brighthire.md)
- Teams: Customer Success, Onboarding

## What the story says

Steer, a marketing platform for auto repair shops, uses BrightHire Screen, an AI interviewer, to run first-round interviews for Customer Success and Onboarding roles without its sole recruiter being live in each conversation. Candidates complete the interviews on their own time.

Summary written by usedby from the source page, in English. The figures are those of BrightHire and Steer, not ours.

> Without requiring Arianna to be live in every conversation, Screen allowed Steer to run more first-round interviews, while still capturing the signals the team needed to decide who should move forward.

- **45%**: “80% pass-through rate at the hiring manager stage (45% higher than interviews not conducted on Screen)”
- **7**: “7 hires made using BrightHire Screen”
- **4.3/5**: “4.3/5 candidate experience rating with Screen interviews”
- **110**: “110 interviews completed across customer success and onboarding roles”

> It’s never going to be 100% the same as a live recruiter. And that’s okay. The time it saves and how much it can optimize the workflow, while still delivering a good candidate experience, makes it absolutely worth it.
>
> Arianna Davis, Lead Recruiter

> I would not be able to do the volume of work that I do at the pace that I do it without BrightHire.
>
> Arianna Davis, Lead Recruiter, Steer

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 35+ hours is printed word for word on the page, near the name of Steer.
- Checked: the passage quoted above is copied word for word from the page, near the name of Steer.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Steer uses BrightHire. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/steer-brighthire · How we check: https://www.usedby.ai/methodology