# How Storable uses Glean

**125,000 hours**: “approximately 125,000 hours saved monthly”

As published on [glean.com](https://www.glean.com/resources/customer-stories/storable). Captured by usedby on 2026-10-07.

- Company: [Storable](https://www.usedby.ai/companies/storable.md)
- Tool: [Glean](https://www.usedby.ai/tools/glean.md)
- Teams: Customer Success, Onboarding, Implementation, Sales Operations, GTM, Engineering

## What the story says

Storable uses Glean as a unified search layer across its SaaS tools and to build agents for customer success account audits, customer onboarding prep, daily wrap-ups, and governed Salesforce updates. Engineering teams also connect Glean MCP servers to Claude Code to bring past context into bug fixing.

Summary written by usedby from the source page, in English. The figures are those of Glean and Storable, not ours.

> What used to take three to four hours per account, now takes ten minutes - a 96% faster process. Most importantly, the time savings are so significant that now every account can be audited in-depth, rather than just a small set of customers, driving positive customer outcomes.

- **96%**: “What used to take three to four hours per account, now takes ten minutes - a 96% faster process.”
- **60,000**: “Reported outcomes include approximately 125,000 hours saved monthly, 60,000 Assistant interactions, 99% employee satisfaction, and faster account audits.”
- **90%**: “With a 90% decrease in the time required to prep, this gives Storable teams more bandwidth to deeply understand their customers, and ensure their first call provides a strong, well-informed first impression.”

> Glean has become the operating layer for Storable, helping every employee spend less time searching for information and more time delivering value to our customers.
>
> Benjamin Mikiten, Senior AI Enablement Manager

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 125,000 hours is printed word for word on the page, near the name of Storable.
- Checked: the passage quoted above is copied word for word from the page, near the name of Storable.
- Checked: Storable uses Glean. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/storable-glean · How we check: https://www.usedby.ai/methodology