# How Suffolk uses Trunk Tools

**1,000+ users**: “1,000+ users supported across 100+ jobsites”

As published on [trunktools.com](https://trunktools.com/customers/case-study-suffolk-standardized-field-operations-trunk-tools-sop/), September 2025. Captured by usedby on 2026-10-08.

- Company: [Suffolk](https://www.usedby.ai/companies/suffolk.md)
- Tool: [Trunk Tools](https://www.usedby.ai/tools/trunk-tools.md)
- Teams: supers, PMs, early-career professionals

## What the story says

Suffolk, a construction company, deployed Trunk Tools' SOP Agent so supers, PMs, and early-career staff can get instant answers from its Operations Playbook of SOPs, job aids, and templates via SMS, web, and Microsoft Teams. It integrates with Procore and SSO and flags documentation gaps back to operations.

Summary written by usedby from the source page, in English. The figures are those of Trunk Tools and Suffolk, not ours.

> Suffolk deployed Trunk Tools’ SOP Agent where teams already work — SMS, web, and Microsoft Teams — with deep Procore and SSO integrations. The agent references 1,000 SOPs, job aids, templates, and best practices, and flags gaps back to operations when docs don’t cover a question.

> Why isn’t every job using this?
>
> Andrew Bared, Superintendent

> Not having that access — knowing that it’s out there and not utilizing it — would be like going back to paper plans, knowing that Procore exists to look at plans online. It would just be a gut punch.
>
> Chris Force, Senior Project Manager

> We looked at three different solutions and tested them all head-to-head. Trunk Tools came out on top. The number one thing we looked at was accuracy.
>
> Kelsey Gauger, Vice President of Operational Excellence

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 1,000+ users is printed word for word on the page, near the name of Suffolk.
- Checked: the passage quoted above is copied word for word from the page, near the name of Suffolk.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Suffolk uses Trunk Tools. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/suffolk-trunk-tools-3 · How we check: https://www.usedby.ai/methodology