# How Sunrise Banks uses Unit21

**3 → 1** Legacy systems consolidated into a single

As published on [unit21.ai](https://www.unit21.ai/customers/sunrise-banks). Captured by usedby on 2026-10-07.

- Company: [Sunrise Banks](https://www.usedby.ai/companies/sunrise-banks.md)
- Tool: [Unit21](https://www.usedby.ai/tools/unit21.md)
- Teams: Compliance, Fraud, AML, Monitoring

## What the story says

Sunrise Banks, a sponsor bank, replaced three separate monitoring systems and spreadsheet tracking with a single Unit21 platform for transaction monitoring, case management, customer risk rating and regulatory filings across its fintech and core bank portfolios. The team builds its own detection rules and is evaluating AI Agents to handle low-risk alerts.

Summary written by usedby from the source page, in English. The figures are those of Unit21 and Sunrise Banks, not ours.

> The most immediate change after go-live wasn’t a metric; it was a Monday morning. The six hours Robert Walker, Manager of Monitoring Services, previously spent reconciling reports, checking due dates across three systems, and building a weekly scorecard simply disappeared.

- **60 to 30 days**: “The immediate target: compress the average alert resolution window from 60 to 30 days.”
- **7,000 to 8,000**: “We're managing 7,000 to 8,000 active alerts at any given time with a team of 11.”

> We're a nearly $3 billion bank targeting $7 billion in seven years. That kind of growth requires infrastructure that can scale with you. Unit21 is built for where we're going.
>
> Taylor Fox, BSA Director & Officer

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 3 → 1 is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Sunrise Banks.
- Checked: each number in our summary is printed on the page.
- Checked: Sunrise Banks uses Unit21. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/sunrise-banks-unit21 · How we check: https://www.usedby.ai/methodology