# How SuperDial uses Cartesia

As published on [cartesia.ai](https://www.cartesia.ai/customers/superdial), March 2025. Captured by usedby on 2026-10-08.

- Company: [SuperDial](https://www.usedby.ai/companies/superdial.md)
- Tool: [Cartesia](https://www.usedby.ai/tools/cartesia.md)

## What the story says

SuperDial builds voice AI agents that make and receive healthcare administration phone calls, such as benefits verification, prior authorization, claim follow-up and appointment scheduling. It uses Cartesia's text-to-speech to give those agents natural, low-latency voices.

Summary written by usedby from the source page, in English. The figures are those of Cartesia and SuperDial, not ours.

> Ultra-Low Latency: Industry-leading response times of under 100ms ensure natural back-and-forth conversations with insurance representatives and pharmacy staff, enabling efficient navigation of complex IVR systems and multi-step verification processes.

> Communication in healthcare relies on countless forms of complex phone-based interactions—from appointment scheduling and benefits verification to following up on claim denials. We wanted a text-to-speech solution that’s both natural and context aware in order to optimize our solution for every common workflow. Cartesia has delivered this, helping our best-in-class voice AI agents automate tedious phone calls across various use cases on behalf of the healthcare organizations we serve.
>
> Sam Schwager, CEO and Co-Founder of SuperDial

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the passage quoted above is copied word for word from the page, near the name of SuperDial.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: SuperDial uses Cartesia. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/superdial-cartesia · How we check: https://www.usedby.ai/methodology