# How SupportZebra uses Krisp

**78%** drop in customer noise complaints

As published on [krisp.ai](https://krisp.ai/customers/supportzebra/). Captured by usedby on 2026-10-29.

- Company: [SupportZebra](https://www.usedby.ai/companies/supportzebra.md)
- Tool: [Krisp](https://www.usedby.ai/tools/krisp.md)
- Industry: [IT Services & System Integration](https://www.usedby.ai/companies/industry/it-services-system-integration.md)
- Teams: Customer Support, Call Center Agents

## The use case: how SupportZebra deploys Krisp

SupportZebra, an outsourced customer service provider, equipped its call center agents with Krisp noise cancellation so that background noise from home environments would not reach customers after most staff moved to remote work. The software runs on agents' devices and works with their existing headsets, microphones and communication apps.

Summary written by usedby from the source page, in English. The figures are those of Krisp and SupportZebra, not ours.

> Equipped with Krisp noise cancellation, SupportZebra agents were able to work safely from home while providing the same top-notch customer support they provide when in the office.

> We frequently refer to Krisp in internal meetings as ‘working like magic.
>
> Nathan Yap, Founder and CEO

Source: [krisp.ai](https://krisp.ai/customers/supportzebra/), captured 2026-10-29.

## Krisp users in IT Services & System Integration

- [Automated Health Systems](https://www.usedby.ai/companies/automated-health-systems.md) — Confirmed
- [Everise](https://www.usedby.ai/companies/everise.md) — Confirmed
- [Movate](https://www.usedby.ai/companies/movate.md) — Confirmed
- [NTT Data](https://www.usedby.ai/companies/ntt-data.md) — Confirmed
- [Nutun](https://www.usedby.ai/companies/nutun.md) — Confirmed
- [The Office Gurus](https://www.usedby.ai/companies/the-office-gurus.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-29.

- Checked: the figure 78% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of SupportZebra.
- Checked: SupportZebra uses Krisp. Confirmed line. Latest check across sources: 2026-11-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/supportzebra-krisp · How we check: https://www.usedby.ai/methodology