# How TC Energy uses Moveworks

**under two months**: “Launched an AI Assistant in under two months”

As published on [moveworks.com](https://www.moveworks.com/us/en/customers/tc-energy-ai-digital-transformation-with-moveworks). Captured by usedby on 2026-10-09.

- Company: [TC Energy](https://www.usedby.ai/companies/tc-energy.md)
- Tool: [Moveworks](https://www.usedby.ai/tools/moveworks.md)
- Industry: [Energy, Utilities & Cleantech](https://www.usedby.ai/companies/industry/energy-utilities-cleantech.md)
- Teams: IT
- Customer since (as the page says): In September 2020

## What the story says

TC Energy launched an AI Assistant named Joule, built on Moveworks, to resolve IT issues end-to-end for employees. It kicked off the IT team's digital transformation without the team having to train language models or build dialog flows.

Summary written by usedby from the source page, in English. The figures are those of Moveworks and TC Energy, not ours.

> In September 2020 — just two months after his original conversation with Moveworks — TC Energy’s CIO launched the new AI Assistant, Joule. The Moveworks AI Assistant got to work on launch day, resolving IT issues end-to-end.

- **less than 60 days**: “Instead, Joule was up and running in less than 60 days, and the AI Assistant continues to improve itself as it helps more and more employees.”

> Be careful about only engaging in that race to the bottom on costs, because you might win.
>
> Chris Foster, CIO, TC Energy

Source: [moveworks.com](https://www.moveworks.com/us/en/customers/tc-energy-ai-digital-transformation-with-moveworks), captured 2026-10-09.

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure under two months is printed word for word on the page, near the name of TC Energy.
- Checked: the passage quoted above is copied word for word from the page, near the name of TC Energy.
- Checked: TC Energy uses Moveworks. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/tc-energy-moveworks · How we check: https://www.usedby.ai/methodology