# How Tenet uses Regal

**0** Second hold time

As published on [regal.ai](https://www.regal.ai/case-study/tenet). Captured by usedby on 2026-10-08.

- Company: [Tenet](https://www.usedby.ai/companies/tenet.md)
- Tool: [Regal](https://www.usedby.ai/tools/regal.md)

## What the story says

Tenet, an EV financing company, replaced its IVR with an AI agent that answers every inbound call, gathers the reason for the call, handles questions that don't need a human, and transfers to a live agent when needed.

Summary written by usedby from the source page, in English. The figures are those of Regal and Tenet, not ours.

> This ensures no call goes unanswered, reduces wait time, and helps Tenet get more out of their limited team—without hiring more agents.

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 0 is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Tenet.
- Checked: Tenet uses Regal. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/tenet-regal · How we check: https://www.usedby.ai/methodology