# How The Diamond Store uses Gorgias

As published on [gorgias.com](https://www.gorgias.com/customers/the-diamond-store). Captured by usedby on 2026-11-15.

- Company: [The Diamond Store](https://www.usedby.ai/companies/the-diamond-store.md)
- Tool: [Gorgias](https://www.usedby.ai/tools/gorgias.md)
- Industry: [Luxury Goods](https://www.usedby.ai/companies/industry/luxury-goods.md)

## The use case: how The Diamond Store deploys Gorgias

The retailer uses live chat to advise jewellery shoppers before they buy.

Summary written by usedby from the source page, in English. The figures are those of Gorgias and The Diamond Store, not ours.

## Gorgias users in Luxury Goods

- [Baby Gold](https://www.usedby.ai/companies/baby-gold.md) — Confirmed
- [Kirby Allison](https://www.usedby.ai/companies/kirby-allison.md) — Confirmed

## What usedby checked

- Checked: The Diamond Store uses Gorgias. Confirmed line. Latest check across sources: 2026-11-15.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/the-diamond-store-gorgias · How we check: https://www.usedby.ai/methodology