# How The Wonderful Company uses Moveworks

**35%**: “35% of employees ask Moveworks first when they have an IT-related question”

As published on [moveworks.com](https://www.moveworks.com/us/en/customers/the-wonderful-company-empowers-employees-with-Moveworks). Captured by usedby on 2026-10-09.

- Company: [The Wonderful Company](https://www.usedby.ai/companies/the-wonderful-company.md)
- Tool: [Moveworks](https://www.usedby.ai/tools/moveworks.md)
- Teams: IT

## What the story says

The Wonderful Company uses the Moveworks AI Assistant, named Wond-E, to handle employee IT support requests. It maps requests to solutions across the company's systems and automates steps of the support process, with plans to extend it to HR and IT services as a single entry point for employees.

Summary written by usedby from the source page, in English. The figures are those of Moveworks and The Wonderful Company, not ours.

> Wonderful's new generative AI Assistant, named Wond-E, has changed IT support for employees for the better. The Moveworks AI Assistant engages one-on-one, surfacing solutions in seconds and automating every step of the IT support process.

> Automation, digital platforms, and other innovations are rapidly changing the fundamental nature of work. In partnership with Moveworks, The Wonderful Company is optimizing its operations and empowering its workforce to work smarter and faster to support digital transformation.
>
> Dennis Paulsen, Vice President of IT, The Wonderful Company

Source: [moveworks.com](https://www.moveworks.com/us/en/customers/the-wonderful-company-empowers-employees-with-Moveworks), captured 2026-10-09.

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 35% is printed word for word on the page, near the name of The Wonderful Company.
- Checked: the passage quoted above is copied word for word from the page, near the name of The Wonderful Company.
- Checked: The Wonderful Company uses Moveworks. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/the-wonderful-company-moveworks · How we check: https://www.usedby.ai/methodology