# How Together.ai uses Serval

**95%**: “Serval now automates 95% of Together AI's just-in-time access requests”

As published on [serval.com](https://www.serval.com/customers/togetherai). Captured by usedby on 2026-10-07.

- Company: [Together.ai](https://www.usedby.ai/companies/together-ai.md)
- Tool: [Serval](https://www.usedby.ai/tools/serval.md)
- Industry: [Artificial Intelligence](https://www.usedby.ai/companies/industry/artificial-intelligence.md)
- Teams: IT, Security

## What the story says

Together AI uses Serval to automate just-in-time access requests for infrastructure and to build IT workflows through a natural language interface. Serval also handles IT ticketing and tracks each request's justification and duration for approval and audit.

Summary written by usedby from the source page, in English. The figures are those of Serval and Together.ai, not ours.

> Serval now automates 95% of Together AI's just-in-time access requests and assists with the remaining 5%. It tracks each request's full conversation, including duration and business justification, giving Together AI a single source of truth for approval, review, and audit.

> Serval empowers engineers to quickly ideate, test, and build authorization logic faster than anything I've seen. You're only limited by your creativity.
>
> Todd Thiel, Senior Manager of Enterprise Security

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 95% is printed word for word on the page, near the name of Together.ai.
- Checked: the passage quoted above is copied word for word from the page, near the name of Together.ai.
- Checked: Together.ai uses Serval. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/together-ai-serval · How we check: https://www.usedby.ai/methodology