# How Topicals uses Gorgias

As published on [gorgias.com](https://www.gorgias.com/customers/topicals). Captured by usedby on 2026-11-15.

- Company: [Topicals](https://www.usedby.ai/companies/topicals.md)
- Tool: [Gorgias](https://www.usedby.ai/tools/gorgias.md)
- Industry: [Beauty & Cosmetics](https://www.usedby.ai/companies/industry/beauty-cosmetics.md)

## The use case: how Topicals deploys Gorgias

The team automates responses to questions that shoppers ask before purchasing.

Summary written by usedby from the source page, in English. The figures are those of Gorgias and Topicals, not ours.

## Gorgias users in Beauty & Cosmetics

- [Absolute Collagen](https://www.usedby.ai/companies/absolute-collagen.md) — Confirmed
- [Beardbrand](https://www.usedby.ai/companies/beardbrand.md) — Confirmed
- [Comme Avant](https://www.usedby.ai/companies/comme-avant.md) — Confirmed
- [Glamnetic](https://www.usedby.ai/companies/glamnetic.md) — Confirmed
- [Kreyol Essence](https://www.usedby.ai/companies/kreyol-essence.md) — Confirmed
- [OSEA Malibu](https://www.usedby.ai/companies/osea-malibu.md) — Confirmed

## What usedby checked

- Checked: Topicals uses Gorgias. Confirmed line. Latest check across sources: 2026-11-15.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/topicals-gorgias · How we check: https://www.usedby.ai/methodology