# How Trust uses Rossum

**80%**: “The team achieved approximately 80% automation in its first month of using Rossum with 95% data extraction accuracy”

As published on [rossum.ai](https://rossum.ai/customer-stories/trust/), July 2025. Captured by usedby on 2026-10-08.

- Company: [Trust](https://www.usedby.ai/companies/trust.md)
- Tool: [Rossum](https://www.usedby.ai/tools/rossum.md)
- Teams: Finance, Accounts Payable
- Customer since (as the page says): Since going live in February 2025

## What the story says

Trust, a healthcare coordination company managing accident claims for insurers in Portugal, uses Rossum to process invoices from its network of hospitals, clinics and specialists. Invoices arrive by email, are extracted and validated against master data, and are posted to the ERP.

Summary written by usedby from the source page, in English. The figures are those of Rossum and Trust, not ours.

> Exceptional automation rate: The team achieved approximately 80% automation in its first month of using Rossum with 95% data extraction accuracy

- **10 seconds**: “The lead time for processing invoices has dropped to only 10 seconds.”
- **4 people**: “Instead of 4 people in the past, just one person can now manage all the invoice volume.”

> We now have cases where the invoice was issued today and processed today. We don’t have a bottleneck anymore.
>
> Manuel Antunes de Oliveira, Finance Director

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 80% is printed word for word on the page, near the name of Trust.
- Checked: the passage quoted above is copied word for word from the page, near the name of Trust.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Trust uses Rossum. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/trust-rossum · How we check: https://www.usedby.ai/methodology