# How Uber uses Zip

**10+** tools consolidated into one platform

As published on [zip.com](https://zip.com/customers/uber). Captured by usedby on 2026-10-30.

- Company: [Uber](https://www.usedby.ai/companies/uber.md)
- Tool: [Zip](https://www.usedby.ai/tools/zip.md)
- Industry: [Mobility & Ride-hailing](https://www.usedby.ai/companies/industry/mobility-ride-hailing.md)
- Teams: Finance Operations, Procurement, Procure-to-pay

## The use case: how Uber deploys Zip

Uber uses Zip as a single front door for procurement requests, replacing a collection of separate tools built over a decade. Regional and tax requirements sit under one intake, and AI serves both the procurement team and the people making purchases.

Summary written by usedby from the source page, in English. The figures are those of Zip and Uber, not ours.

> Uber’s team went from evaluating solutions to rolling out Zip in about a year, where building in-house would have taken a few years.

> Zip has definitely come in at a great time because this was always a problem that needed to be solved.
>
> Mark Arrigotti, Sr. Director Finance Operations

Source: [zip.com](https://zip.com/customers/uber), captured 2026-10-30.

## Other AI tools used by Uber

- [Celonis](https://www.usedby.ai/tools/celonis.md) — Confirmed
- [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) — Confirmed
- [Comet Opik](https://www.usedby.ai/tools/comet-opik.md) — Confirmed
- [Gong](https://www.usedby.ai/tools/gong.md) — Confirmed
- [Pigment](https://www.usedby.ai/tools/pigment.md) — Confirmed
- [Smartly](https://www.usedby.ai/tools/smartly.md) — Confirmed

## Other companies using Zip

- [ADT](https://www.usedby.ai/companies/adt.md) — Confirmed
- [Anthropic](https://www.usedby.ai/companies/anthropic.md) — Confirmed
- [Barings](https://www.usedby.ai/companies/barings.md) — Confirmed
- [CIBC](https://www.usedby.ai/companies/cibc.md) — Confirmed
- [Coinbase](https://www.usedby.ai/companies/coinbase.md) — Confirmed
- [Datadog](https://www.usedby.ai/companies/datadog.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-30.

- Checked: the figure 10+ is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Uber.
- Checked: Uber uses Zip. Confirmed line. Latest check across sources: 2026-10-30.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/uber-zip · How we check: https://www.usedby.ai/methodology
