# How Unipart uses HubSpot

**12 months** time for the sales pipeline to grow from millions

As published on [hubspot.com](https://www.hubspot.com/case-studies/unipart). Captured by usedby on 2026-10-03.

- Company: [Unipart](https://www.usedby.ai/companies/unipart.md)
- Tool: [HubSpot](https://www.usedby.ai/tools/hubspot.md)
- Industry: [Logistics & Supply Chain](https://www.usedby.ai/companies/industry/logistics-supply-chain.md)
- Teams: Sales, Business Development, Customer Service, Leadership

## What the story says

Unipart replaced scattered spreadsheets and three separate CRM tools across its five divisions with a single global customer platform on HubSpot Sales Hub. It uses it to manage the sales pipeline, existing client relationships and reporting, with leadership running the global operation from it.

Summary written by usedby from the source page, in English. The figures are those of HubSpot and Unipart, not ours.

> From the moment Unipart had visibility across all divisions, it had achieved its return on investment. And within a year, fuelled by collaboration, accountability, and informed decision-making, Unipart saw the pipeline grow from millions into the billions, and is still growing.

- **5 points**: “Unipart has also boosted its NPS score by 5 points within 2024.”

> HubSpot took the time to understand our business needs fully. The pre-sales and subsequent support really stood out from the start. They committed to engage with us deeply and work side-by-side with us on the implementation. They’ve since more than met this commitment.
>
> Adam Jones, Director of Business Development

> From division heads to managers and staff, everything has to be recorded on HubSpot. Forget slides, emails, phone calls, notes, and meetings scattered everywhere. We have a saying, ‘If it’s not on HubSpot, it doesn’t exist!’ It’s the only version of the truth.
>
> Adam Jones, Director of Business Development

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the figure 12 months is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Unipart.
- Checked: Unipart uses HubSpot. Confirmed line. Latest check across sources: 2026-10-05.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/unipart-hubspot · How we check: https://www.usedby.ai/methodology