# How Unthread uses Nango

**7 integrations**: “We launched 7 integrations with Nango shortly after onboarding”

As published on [nango.dev](https://nango.dev/case-studies/unthread). Captured by usedby on 2026-11-13.

- Company: [Unthread](https://www.usedby.ai/companies/unthread.md)
- Tool: [Nango](https://www.usedby.ai/tools/nango.md)
- Teams: Engineering
- Customer since (as the page says): Unthread first got in touch with Nango in May 2023 and started using it for their product shortly thereafter.

## The use case: how Unthread deploys Nango

Unthread, which provides customer support ticketing on Slack Connect channels, uses Nango to build and run its integrations with CRMs, project management systems, and communication platforms. It moved from Merge.dev's unified API to Nango to keep control over integration logic and data models and to get usage-based pricing.

Summary written by usedby from the source page, in English. The figures are those of Nango and Unthread, not ours.

> “We launched 7 integrations with Nango shortly after onboarding, which was faster than we had expected.”, Jake recalls.

> We found ourselves deleting code when we adopted Nango. A lot of code.
>
> Jake McCloskey, co-founder and CTO

Source: [nango.dev](https://nango.dev/case-studies/unthread), captured 2026-11-13.

## Other companies using Nango

- [Lago](https://www.usedby.ai/companies/lago.md) — Confirmed
- [Plain](https://www.usedby.ai/companies/plain.md) — Confirmed
- [Replit](https://www.usedby.ai/companies/replit.md) — Confirmed
- [XY.AI Labs](https://www.usedby.ai/companies/xy-ai-labs.md) — Confirmed
- [Inkeep](https://www.usedby.ai/companies/inkeep.md) — Declared by the company
- [Contentful](https://www.usedby.ai/companies/contentful.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-11-13.

- Checked: the figure 7 integrations is printed word for word on the page, near the name of Unthread.
- Checked: the passage quoted above is copied word for word from the page, near the name of Unthread.
- Checked: Unthread uses Nango. Confirmed line. Latest check across sources: 2026-11-13.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/unthread-nango · How we check: https://www.usedby.ai/methodology