# How Upside uses Glean

**92%**: “With 92% adoption, Glean helps Upside employees find what they need”

As published on [glean.com](https://www.glean.com/resources/customer-stories/upside). Captured by usedby on 2026-10-07.

- Company: [Upside](https://www.usedby.ai/companies/upside.md)
- Tool: [Glean](https://www.usedby.ai/tools/glean.md)
- Industry: [Advertising & AdTech](https://www.usedby.ai/companies/industry/advertising-adtech.md)
- Teams: Engineering, Sales

## What the story says

Upside connected Glean to its existing tools, including Google Drive, Slack, Jira, and Confluence, so employees can search for information across them. It is used company-wide, and also helps new hires ramp up without relying on tribal knowledge.

Summary written by usedby from the source page, in English. The figures are those of Glean and Upside, not ours.

> After testing Glean with a pilot group, Upside rolled it out company-wide, connecting it seamlessly to their existing tools. Employees could now search and find information instantly, reducing redundancy and frustration.

> Our Google workspace became filled with recurring documents that were all kind of similar,
>
> Elizabeth Vaggelatos, Head of Knowledge Management at Upside

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 92% is printed word for word on the page, near the name of Upside.
- Checked: the passage quoted above is copied word for word from the page, near the name of Upside.
- Checked: Upside uses Glean. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/upside-glean · How we check: https://www.usedby.ai/methodology