# How Vanta uses incident.io

As published on [incident.io](https://incident.io/customers/vanta), May 2025. Captured by usedby on 2026-10-07.

- Company: [Vanta](https://www.usedby.ai/companies/vanta.md)
- Tool: [incident.io](https://www.usedby.ai/tools/incident-io.md)
- Industry: [Cybersecurity](https://www.usedby.ai/companies/industry/cybersecurity.md)
- Teams: Customer Support

## What the story says

Vanta replaced a written, manual five-step incident response process with incident.io to declare incidents, alert the right people, and generate timelines and post-mortems automatically. It also uses it to improve cross-team communication, including with Customer Support, and to gain visibility into incident trends.

Summary written by usedby from the source page, in English. The figures are those of incident.io and Vanta, not ours.

> incident.io automates many of the manual processes involved in running incidents. Vanta now saves hours as a result of the automations, alerts, and prompts built into incident.io.

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the passage quoted above is copied word for word from the page, near the name of Vanta.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Vanta uses incident.io. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/vanta-incident-io · How we check: https://www.usedby.ai/methodology