# How Vendavo uses Zapier

**90%**: “Slashing Lead Response Time by 90%”

As published on [zapier.com](https://zapier.com/customer-stories/vendavo). Captured by usedby on 2026-10-04.

- Company: [Vendavo](https://www.usedby.ai/companies/vendavo.md)
- Tool: [Zapier](https://www.usedby.ai/tools/zapier.md)
- Teams: Revenue Marketing and Operations

## What the story says

Vendavo uses Zapier to send Google Ads leads straight into its CRM and notify sales right away, replacing manual lead entry. It also runs a Zapier-powered AI chatbot trained on product content to answer visitor questions and capture leads.

Summary written by usedby from the source page, in English. The figures are those of Zapier and Vendavo, not ours.

> Before we automated it, a lead could sit in someone’s inbox for hours. By then, it was basically dead. Now we respond within minutes.

- **120**: “AI now manages 120 conversations a month, improving support and sales engagement.”

> Before we automated it, a lead could sit in someone’s inbox for hours. By then, it was basically dead. Now we respond within minutes.
>
> Steve Hastert, Director of Revenue Marketing and Operations

## What usedby checked

We compared the story with its live page on 2026-10-04.

- Checked: the figure 90% is printed word for word on the page, near the name of Vendavo.
- Checked: the passage quoted above is copied word for word from the page, near the name of Vendavo.
- Checked: Vendavo uses Zapier. Confirmed line. Latest check across sources: 2026-10-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/vendavo-zapier · How we check: https://www.usedby.ai/methodology