# How Viewpoint uses New Relic

**57%** savings from consolidating onto New Relic

As published on [newrelic.com](https://newrelic.com/customers/viewpoint). Captured by usedby on 2026-11-14.

- Company: [Viewpoint](https://www.usedby.ai/companies/viewpoint.md)
- Tool: [New Relic](https://www.usedby.ai/tools/new-relic.md)
- Teams: DevOps, customer support, performance engineers, QA, test
- Customer since (as the page says): has relied on New Relic technologies since 2013

## The use case: how Viewpoint deploys New Relic

Viewpoint, a construction software company, uses New Relic for unified observability across applications and infrastructure in its Kubernetes clusters as it migrates its Vista ERP and Spectrum construction management applications to the cloud. Engineers, support and QA staff correlate data to track application health, respond to alerts, and share dashboards with customers.

Summary written by usedby from the source page, in English. The figures are those of New Relic and Viewpoint, not ours.

> Viewpoint adopted New Relic for unified observability across applications and infrastructure in its Kubernetes clusters. This approach enables a wide range of users—including DevOps, customer support, performance engineers, QA, and test—to correlate data from across the cloud environment

- **83%**: “83% reduction in alert noise”
- **35%**: “35% improved response times for identity management”
- **10x**: “Some core application services saw a 10x performance gain”

> With end-to-end observability under the hood in New Relic, it’s been simple to instrument our applications as we move them to the cloud. Being able to grab that telemetry data and take action before issues arise or customers notice—that’s been huge.
>
> Greg Gentling, Director of Enterprise Architecture, Viewpoint

Source: [newrelic.com](https://newrelic.com/customers/viewpoint), captured 2026-11-14.

## Other companies using New Relic

- [27Global](https://www.usedby.ai/companies/27global.md) — Confirmed
- [ABS-CBN](https://www.usedby.ai/companies/abs-cbn.md) — Confirmed
- [Achievers](https://www.usedby.ai/companies/achievers.md) — Confirmed
- [Acko](https://www.usedby.ai/companies/acko.md) — Confirmed
- [Aeromexico](https://www.usedby.ai/companies/aeromexico.md) — Confirmed
- [Ajaib](https://www.usedby.ai/companies/ajaib.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-11-14.

- Checked: the figure 57% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Viewpoint.
- Checked: Viewpoint uses New Relic. Confirmed line. Latest check across sources: 2026-11-14.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/viewpoint-new-relic · How we check: https://www.usedby.ai/methodology