# How Vodafone uses Workato

**3–6 months to weeks**: “Reduced integration delivery time from 3–6 months to weeks”

As published on [workato.com](https://www.workato.com/en-SG/customers/vodafone). Captured by usedby on 2026-10-05.

- Company: [Vodafone](https://www.usedby.ai/companies/vodafone.md)
- Tool: [Workato](https://www.usedby.ai/tools/workato.md)
- Industry: [Telecommunications](https://www.usedby.ai/companies/industry/telecommunications.md)
- Teams: IT, Digital Networks, Enterprise Architecture, Product Management

## What the story says

Vodafone uses Workato as a single cloud-native integration and automation layer to connect its legacy systems and replace brittle RPA automations. Business teams get self-service managed workspaces through Automation HQ while IT keeps governance and oversight.

Summary written by usedby from the source page, in English. The figures are those of Workato and Vodafone, not ours.

> Vodafone adopted Workato’s cloud-native orchestration platform to unify systems, simplify operations, and empower teams across global markets.

- **30%**: “30% of workflows now self-service”
- **100 million+**: “100 million+ automated tasks per month with 100% uptime”
- **8+**: “8+ engineers freed for higher-value projects”

> Our mission is to enable and empower people while protecting the planet and maintaining trust
>
> Heather Gilbert, Principal Product Manager in Vodafone’s IT4IT Platform Engineering team

> Workato is the glue that connects VOIS systems, processes and people across Digital & IT as we drive the next chapter in Vodafone’s transformation.
>
> Luke Bradley, Head of Architecture for VOIS and IT4IT Platform Engineering Company, Vodafone

> Vodafone operates across more than 20 markets, each with its own technology stack,” said Florin Creangă, Principal Enterprise Architect. “Our biggest challenge was modernizing and unifying these platforms so we could deliver seamless customer experiences and drive growth.
>
> Florin Creangă, Principal Enterprise Architect

> We had multiple legacy systems that took months to update. We needed a low-code, scalable solution that could handle both integrations and automations without added complexity.
>
> Heather Gilbert, Principal Product Manager Service Operations in IT4IT Platform Engineering, Vodafone

> Workato enabled us to build a modular, API-first architecture that rewires the business for growth. Every Vodafone platform can now expose APIs that other systems can consume, making data flow easier and more consistent.
>
> Florin Crangă, Principal Enterprise Architect, Vodafone

> The game changer for us has been Automation HQ
>
> Heather Gilbert, Principal Product Manager Service Operations in IT4IT Platform Engineering, Vodafone

> The game changer for us has been Automation HQ,” said Heather Gilbert. “It gives our business areas their own managed workspaces — secure, scalable, and supported by IT.
>
> Heather Gilbert, Principal Product Manager in Vodafone’s IT4IT Platform Engineering team

## What usedby checked

We compared the story with its live page on 2026-10-05.

- Checked: the figure 3–6 months to weeks is printed word for word on the page, near the name of Vodafone.
- Checked: the passage quoted above is copied word for word from the page, near the name of Vodafone.
- Checked: Vodafone uses Workato. Confirmed line. Latest check across sources: 2026-10-05.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/vodafone-workato · How we check: https://www.usedby.ai/methodology