# How Webflow uses Common Room

As published on [commonroom.io](https://www.commonroom.io/customers/webflow-community-strategy/), April 2023. Captured by usedby on 2026-10-07.

- Company: [Webflow](https://www.usedby.ai/companies/webflow.md)
- Tool: [Common Room](https://www.usedby.ai/tools/common-room.md)
- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Teams: Marketing, Product

## What the story says

Webflow's community team uses Common Room to monitor member conversations and sentiment across channels such as Discourse, Slack, Twitter and StackOverflow. It also uses it to surface product feedback for the product team and to report on community engagement and responsiveness, replacing manual spreadsheets.

Summary written by usedby from the source page, in English. The figures are those of Common Room and Webflow, not ours.

> Matthew gets a lot of use out of Common Room’s ability to surface hot topics and sentiment. The Webflow community is active across a number of channels, including Discourse, Slack, Twitter, StackOverflow, and more, and it can be a challenge for the team to manually monitor them all effectively.

> Common Room allows us to quickly see what our hundreds of thousands of members are talking about across all our channels and the sentiment of those conversations. We can identify trends across topics or dive into specific topics to get a better understanding of the prevalent conversations in the Webflow ecosystem.
>
> Matthew Munger, Senior Product Expert

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the passage quoted above is copied word for word from the page, near the name of Webflow.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Webflow uses Common Room. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/webflow-common-room · How we check: https://www.usedby.ai/methodology