# How Wellthy uses Hightouch

**$80,000**: “capture $80,000 in annual lost revenue from these two alerts”

As published on [hightouch.com](https://hightouch.com/customers/wellthy). Captured by usedby on 2026-10-08.

- Company: [Wellthy](https://www.usedby.ai/companies/wellthy.md)
- Tool: [Hightouch](https://www.usedby.ai/tools/hightouch.md)
- Teams: Care Team, Client Success, Data

## What the story says

Wellthy uses Hightouch on top of Snowflake and dbt to send exception-based and look-forward alerts to Slack. These alerts tell the Care Team about missing member or account information and tell the Client Success team about changes in client eligibility files, without stopping existing dbt jobs.

Summary written by usedby from the source page, in English. The figures are those of Hightouch and Wellthy, not ours.

> Wellthy has just scratched the surface with alerting, but the company has already been able to capture $80,000 in annual lost revenue from these two alerts. The data team is looking to implement this at a wider scale to proactively identify even more problems.

- **27 hours**: “saving Wellthy over 27 hours per month”
- **six hours**: “could take as much as six hours to pull data on individual users manually”
- **2,500**: “the data team has built over 325 models and 2,500 different automated tests”

> We have a ton of dbt jobs and tests running at all times, and we need to be able to identify potential problems without canceling or stopping our data flows. Hightouch lets us proactively send alerts to Slack so our Care Team can take action immediately.
>
> Kelly Nelson Pook, Sr. Analytics Engineer at Wellthy

Source: [hightouch.com](https://hightouch.com/customers/wellthy), captured 2026-10-08.

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure $80,000 is printed word for word on the page, near the name of Wellthy.
- Checked: the passage quoted above is copied word for word from the page, near the name of Wellthy.
- Checked: Wellthy uses Hightouch. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/wellthy-hightouch · How we check: https://www.usedby.ai/methodology