# How Wickes uses Bloomreach

**4%**: “4% increase in revenue per visit (RPV), reflecting stronger monetization of site traffic”

As published on [bloomreach.com](https://www.bloomreach.com/en/case-studies/wickes), June 2026. Captured by usedby on 2026-10-08.

- Company: [Wickes](https://www.usedby.ai/companies/wickes.md)
- Tool: [Bloomreach](https://www.usedby.ai/tools/bloomreach.md)
- Teams: E-Commerce

## What the story says

Wickes, a UK home improvement retailer, ran a proof of concept of Bloomreach's Loomi autonomous search (search+) to better interpret complex, specification-heavy site queries and reduce manual tuning of long-tail searches. After validating it against its existing search, it expanded search+ to all site traffic.

Summary written by usedby from the source page, in English. The figures are those of Bloomreach and Wickes, not ours.

> Following the rollout of search+, Wickes improved how customers move from searching for individual items to completing larger purchases.

- **76%**: “76% reduction in failed searches, significantly improving the search experience”
- **3%**: “3% uplift in conversion rate (vs. control), driven by more relevant results”

> Loomi search+ has built on our approach to product discovery and made it even more effective. Customers can find exactly what they need faster, and it’s helped us drive stronger conversion and RPV while giving the team more time to focus on bigger-picture improvements.
>
> Holly Walsh, E-Commerce Trading Manager

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 4% is printed word for word on the page, near the name of Wickes.
- Checked: the passage quoted above is copied word for word from the page, near the name of Wickes.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Wickes uses Bloomreach. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/wickes-bloomreach · How we check: https://www.usedby.ai/methodology