# How Willis Knighton Health uses Commure

**88%**: “88% of providers reported less time in the chart and a marked improvement in cognitive burden”

As published on [commure.com](https://www.commure.com/customer-story/willis-knighton-health), September 2026. Captured by usedby on 2026-10-08.

- Company: [Willis Knighton Health](https://www.usedby.ai/companies/willis-knighton-health.md)
- Tool: [Commure](https://www.usedby.ai/tools/commure.md)
- Teams: Family Medicine, ENT, Endocrine, Internal Medicine, Pediatrics, GYN Oncology, Cardiology, Orthopedics

## What the story says

Willis Knighton Health ran a head-to-head pilot of ambient AI documentation tools across eight specialties and then rolled out Commure Ambient AI to providers in its ambulatory clinics. Commure built custom macros from the system's MEDITECH data so notes fit each specialty's workflow.

Summary written by usedby from the source page, in English. The figures are those of Commure and Willis Knighton Health, not ours.

> The results were decisive: 88% of providers reported less time in the chart and a marked improvement in cognitive burden; 95% said they'd recommend Commure to a peer, and more than 80% preferred Commure over the competition.

- **95%**: “95% said they'd recommend Commure to a peer”
- **80%**: “more than 80% preferred Commure over the competition”
- **100**: “Willis Knighton now has more than 100 providers using Commure Ambient AI across its ambulatory clinics”
- **20**: “Commure has built more than 20 custom macros from the system's MEDITECH data”

> Ambient AI has become the one sure thing at Willis Knighton. We have been able to give doctors time back and take some burden off their shoulders. They no longer have to worry what they are documenting is true, accurate and reflective.
>
> Mark Galea, SVP & CIO

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 88% is printed word for word on the page, near the name of Willis Knighton Health.
- Checked: the passage quoted above is copied word for word from the page, near the name of Willis Knighton Health.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Willis Knighton Health uses Commure. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/willis-knighton-health-commure · How we check: https://www.usedby.ai/methodology