# How Wise uses Omnea

**12x**: “In ten months, monthly requests have grown 12x”

As published on [omnea.co](https://www.omnea.co/customer-stories/wise). Captured by usedby on 2026-10-27.

- Company: [Wise](https://www.usedby.ai/companies/wise.md)
- Tool: [Omnea](https://www.usedby.ai/tools/omnea.md)
- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Teams: Procurement, Finance, Third-party risk, Legal

## The use case: how Wise deploys Omnea

Wise uses Omnea as a common intake point that runs procurement and third-party risk as one process, scoring risk and materiality per agreement rather than per supplier. It also requires an approved Omnea request before in-scope invoices are paid.

Summary written by usedby from the source page, in English. The figures are those of Omnea and Wise, not ours.

> In ten months, monthly requests have grown 12x, intake time has halved and first-pass approval has risen to 78%. That gave the Wise Finance team the footing for "No Omnea, No Pay": for in-scope invoices, no approved request means no payment.

- **51.4%**: “Median form-completion time also decreased during the rollout by 51.4%, from 8.85 minutes to 4.3 minutes.”
- **10X**: “Use of AI-assisted intake increased by 10X between Q4 2025 and Q2 2026.”
- **69.2%**: “First-pass approval is now \>80%, increasing from 78% in June to July 2026, and with 69.2% from November 2025 to April 2026.”

> Third-party risk management and procurement are closely connected parts of the same end-to-end process. Omnea allows the relevant risk assessment to begin as part of onboarding and apply greater depth where the nature and risk of the request require it. Supporting evidence is captured through the workflow, making it easier for our teams to retrieve and provide when needed.
>
> Samuele Erbi, Head of Third Party Management & Procurement

Source: [omnea.co](https://www.omnea.co/customer-stories/wise), captured 2026-10-27.

## Other AI tools used by Wise

- [Gradient Labs](https://www.usedby.ai/tools/gradient-labs.md) — Confirmed
- [Mixpanel](https://www.usedby.ai/tools/mixpanel.md) — Observed
- [Retool](https://www.usedby.ai/tools/retool.md) — Observed
- [Synthesia](https://www.usedby.ai/tools/synthesia.md) — Observed

## Omnea users in Fintech & Payments

- [Adyen](https://www.usedby.ai/companies/adyen.md) — Confirmed
- [PayPal](https://www.usedby.ai/companies/paypal.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-27.

- Checked: the figure 12x is printed word for word on the page, near the name of Wise.
- Checked: the passage quoted above is copied word for word from the page, near the name of Wise.
- Checked: Wise uses Omnea. Confirmed line. Latest check across sources: 2026-10-27.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/wise-omnea · How we check: https://www.usedby.ai/methodology