# How Wonderschool uses Lorikeet

**100%**: “the answer rate moved from 10% to 100%, with Lorikeet picking up every parent call”

As published on [lorikeetcx.ai](https://www.lorikeetcx.ai/customer-stories/how-wonderschool-answers-every-parent-call-with-ai). Captured by usedby on 2026-10-08.

- Company: [Wonderschool](https://www.usedby.ai/companies/wonderschool.md)
- Tool: [Lorikeet](https://www.usedby.ai/tools/lorikeet.md)
- Teams: AI Product Operations, Engineering, Growth
- Customer since (as the page says): In early March 2026, Wonderschool deployed Lorikeet

## What the story says

Wonderschool uses Lorikeet as a voice agent on its Helping Hands inbound parent support line. It qualifies parents, checks live provider availability, shares enrollment details or texts an enrollment link, hands off to the school via outbound workflows, and closes out scam calls.

Summary written by usedby from the source page, in English. The figures are those of Lorikeet and Wonderschool, not ours.

> In early March 2026, Wonderschool deployed Lorikeet as the voice agent on the Helping Hands line. Within the first full month live, the answer rate moved from 10% to 100%, with Lorikeet picking up every parent call.

- **85%**: “Of every genuine parent call, 85% reached a useful outcome inside the same conversation.”
- **41%**: “41% were fully resolved by Lorikeet and a further 44% were handed off cleanly to the school via outbound workflows.”
- **9%**: “Hang-ups fell from 43% to 9% as the opening script, voice, and pacing tightened through the first two weeks.”
- **30%**: “Across the first month, the share of calls coming from genuine parent enrollment inquiries more than doubled, climbing from 14% in week one to 30% by month-end.”

> Lorikeet absorbs around 50% of calls that were scam noise. Zero human triage time wasted.
>
> Ogbemi Rewane, AI Product Operations, Wonderschool

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 100% is printed word for word on the page, near the name of Wonderschool.
- Checked: the passage quoted above is copied word for word from the page, near the name of Wonderschool.
- Checked: Wonderschool uses Lorikeet. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/wonderschool-lorikeet · How we check: https://www.usedby.ai/methodology