# How Wyndham uses Sanas

**50%**: “50% increase in converting hotel bookings”

As published on [sanas.ai](https://www.sanas.ai/customer-stories/wyndham-hotels), September 2026. Captured by usedby on 2026-10-08.

- Company: [Wyndham](https://www.usedby.ai/companies/wyndham.md)
- Tool: [Sanas](https://www.usedby.ai/tools/sanas.md)
- Customer since (as the page says): Using Sanas since 2023

## What the story says

Wyndham uses Sanas's AI-powered real-time accent translation to improve clarity in conversations between its agents and customers. The goal is to improve booking conversions, sales transfers and agent and customer satisfaction.

Summary written by usedby from the source page, in English. The figures are those of Sanas and Wyndham, not ours.

> By improving clarity in conversations, Wyndham saw higher conversion rates, smoother sales transfers, and a notable boost in both agent and customer satisfaction.

- **42%**: “42% increase in sales transfer”

> Sanas's pioneering technology aligns perfectly with Wyndham's broader efforts to be genuinely customer-centric.
>
> Michael Mahar, SVP, Tech & Digital Services, Wyndham Hotels & Resorts

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 50% is printed word for word on the page, near the name of Wyndham.
- Checked: the passage quoted above is copied word for word from the page, near the name of Wyndham.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Wyndham uses Sanas. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/wyndham-hotels-resorts-sanas · How we check: https://www.usedby.ai/methodology