# How YWCA Greater Pittsburgh uses Jotform

**25 percent**: “Cost savings on software 25 percent”

As published on [jotform.com](https://www.jotform.com/customer-stories/ywca-greater-pittsburgh/). Captured by usedby on 2026-10-08.

- Company: [YWCA Greater Pittsburgh](https://www.usedby.ai/companies/ywca-greater-pittsburgh.md)
- Tool: [Jotform](https://www.usedby.ai/tools/jotform.md)

## What the story says

The nonprofit uses Jotform Enterprise to collect and review program applications, speed up approvals, collect e-signatures, receive payment requests, and manage annual Equity Award nominations.

Summary written by usedby from the source page, in English. The figures are those of Jotform and YWCA Greater Pittsburgh, not ours.

> Plus, a 25-percent cost savings on software allowed them to direct more resources toward staffing, direct assistance, programming, and outreach — without sacrificing adaptability.

- **31,000+**: “# of form submissions 31,000+”

> \[Jotform Enterprise\] connected us more with our community.
>
> Sharice Smalls, Manager of Program Evaluation

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 25 percent is printed word for word on the page, near the name of YWCA Greater Pittsburgh.
- Checked: the passage quoted above is copied word for word from the page, near the name of YWCA Greater Pittsburgh.
- Checked: YWCA Greater Pittsburgh uses Jotform. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/ywca-greater-pittsburgh-jotform · How we check: https://www.usedby.ai/methodology
