# How Zapier uses Dropzone AI

**85%**: “85% faster investigations, with alert triage time reduced from 10-15 minutes to under 2 minutes”

As published on [dropzone.ai](https://www.dropzone.ai/case-studies/how-zapier-cut-manual-alert-investigation-by-85-with-dropzone-ai). Captured by usedby on 2026-10-07.

- Company: [Zapier](https://www.usedby.ai/companies/zapier.md)
- Tool: [Dropzone AI](https://www.usedby.ai/tools/dropzone-ai.md)
- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Teams: Detection and Response, Governance, Risk, and Compliance (GRC)

## What the story says

Zapier's detection and response team uses Dropzone AI to autonomously triage and investigate security alerts, with enriched results pushed into Panther. Its GRC team also uses the Ask a Question feature to self-serve audit evidence and user investigation queries.

Summary written by usedby from the source page, in English. The figures are those of Dropzone AI and Zapier, not ours.

> What used to take 10-15 minutes on average now takes under two minutes. Investigations arrive fully enriched and ready to act on.

- **1-2 analyst hours**: “1-2 analyst hours saved daily in alert investigations”
- **10-15 minutes**: “What used to take 10-15 minutes on average now takes under two minutes.”

> If you’re not automating away manual triage, you’re not entering a modern SOC world. You’re stuck back in pre-LLM days, and that’s not where security is heading.
>
> Michael Kuchera, Manager, Security Detection and Response

> Dropzone AI stood out because it worked like an analyst, not a rules engine. Unlike other automation tools, it isn’t a black box; analysts can see every query it runs and every piece of evidence it gathers, which builds trust in the results.
>
> Michael Kuchera, Detection and Response Manager

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 85% is printed word for word on the page, near the name of Zapier.
- Checked: the passage quoted above is copied word for word from the page, near the name of Zapier.
- Checked: Zapier uses Dropzone AI. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/zapier-dropzone-ai · How we check: https://www.usedby.ai/methodology