# How Zillow uses Glean

**80%**: “With an 80% adoption rate of Glean”

As published on [glean.com](https://www.glean.com/resources/customer-stories/zillow). Captured by usedby on 2026-10-01.

- Company: [Zillow](https://www.usedby.ai/companies/zillow.md)
- Tool: [Glean](https://www.usedby.ai/tools/glean.md)
- Industry: [PropTech & Management](https://www.usedby.ai/companies/industry/proptech-management.md)
- Teams: Engineering, People, UX Research

## What the story says

Zillow uses Glean as a single search and AI platform across its connected data sources, and its teams build agents on it for tasks such as answering employee questions in Slack, supporting annual reviews and drafting incident postmortems. Engineers also connect Glean to AI coding assistants through its MCP server to bring internal context into their coding workflows.

Summary written by usedby from the source page, in English. The figures are those of Glean and Zillow, not ours.

> Glean enables every engineer at Zillow to integrate company-specific context into their AI coding workflows through Glean’s MCP server.

- **7%**: “drove a 7% increase in employee review participation in its first review cycle”
- **138 million**: “Glean connects over 30 data sources and 138 million documents”
- **3,400**: “Glean enabled Zillow teams to deploy specialized agents across critical workflows within months, with over 3,400 agents created.”

> Glean plays a critical role in uniting a distributed workforce here at Zillow. Best of all, it goes beyond just enterprise search—it’s a solution that fully lets us leverage all our data through the latest AI models. With an 80% adoption rate of Glean, it’s helping everyone work closer together than ever before.
>
> Toby Roberts, Senior VP of Engineering

> I love Glean’s ability to help us navigate Zillow. We have so many exciting things happening and Glean helps cut across silos and be a single source of information across multiple people, teams, and projects.
>
> Anne Wingate, Senior Product Manager, Enterprise Technology

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the figure 80% is printed word for word on the page, near the name of Zillow.
- Checked: the passage quoted above is copied word for word from the page, near the name of Zillow.
- Checked: Zillow uses Glean. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/zillow-glean · How we check: https://www.usedby.ai/methodology