# How Zoominfo uses 1mind

**16x**: “Combining the capacity recovered with that incremental revenue, Riesenfeld put the return at "about 16x."”

As published on [1mind.com](https://www.1mind.com/case-study/zoominfo). Captured by usedby on 2026-10-07.

- Company: [Zoominfo](https://www.usedby.ai/companies/zoominfo.md)
- Tool: [1mind](https://www.usedby.ai/tools/1mind.md)
- Industry: [Sales Tech & CRM](https://www.usedby.ai/companies/industry/sales-tech-crm.md)
- Teams: SDR, Sales Development, Sales
- Customer since (as the page says): live on ZoomInfo's inbound motion since 2025

## What the story says

ZoomInfo uses a 1mind Superhuman named Sofia behind its inbound contact form to qualify micro-SMB and SMB leads in the moment, including those arriving after hours. Sofia captures the email, infers firmographic and technographic details, routes leads, and books meetings for account executives.

Summary written by usedby from the source page, in English. The figures are those of 1mind and Zoominfo, not ours.

> The post-form flow, where Sofia qualifies and Lean Data books the meeting for an AE to close, is already past seven figures of influenced revenue and, in Riesenfeld's words, "probably on its way to 8 figures of revenue this year."

- **78%**: “When Riesenfeld joined, roughly half of ZoomInfo's business was upmarket, and it is now around 78%.”

> We did an extensive review of the different vendors in the marketplace, and 1mind came out on top, hands down. It stood out as so much bigger than just a single use case.
>
> Andrew Riesenfeld, Chief Operating Officer, GTM

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 16x is printed word for word on the page, near the name of Zoominfo.
- Checked: the passage quoted above is copied word for word from the page, near the name of Zoominfo.
- Checked: each number in our summary is printed on the page.
- Checked: Zoominfo uses 1mind. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/zoominfo-1mind · How we check: https://www.usedby.ai/methodology