# What AI does Axa use?

Axa uses 7 AI tools on usedby: 4 confirmed, 3 observed and 0 signals. Tools: Akur8, Instabase, Mistral, Shift Technology, Encord, HeyGen and HighRadius. Latest check 2026-10-08: 6 of 7 public lines checked.

- Industry: [Insurance & InsurTech](https://www.usedby.ai/companies/industry/insurance-insurtech.md)
- Website: [axa.com](https://axa.com)
- Public sources: 15

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Akur8](https://www.usedby.ai/tools/akur8.md) | Insurance AI | Confirmed | On or before October 2024 | [akur8.com](https://www.akur8.com/resources/testimonials), captured 2026-10-08 |
| [Instabase](https://www.usedby.ai/tools/instabase.md) | Document & Process Intelligence | Confirmed | — | [instabase.com](https://www.instabase.com/customer), captured 2026-10-08 |
| [Mistral](https://www.usedby.ai/tools/mistral.md) | Foundation Models (LLMs) | Confirmed | — | [mistral.ai](https://mistral.ai/customers/axa/), captured 2026-10-02 |
| [Shift Technology](https://www.usedby.ai/tools/shift-technology.md) | Insurance AI | Confirmed | — | [shift-technology.com](https://www.shift-technology.com/), captured 2026-10-08 |
| [Encord](https://www.usedby.ai/tools/encord.md) | ML Ops & Training | Observed | — | [encord.com](https://encord.com/pricing/), captured 2026-10-07 |
| [HeyGen](https://www.usedby.ai/tools/heygen.md) | Video Generation & Editing | Observed | — | [heygen.com](https://www.heygen.com/customers) |
| [HighRadius](https://www.usedby.ai/tools/highradius.md) | Finance & Accounting AI | Observed | On or before January 2025 | [highradius.com](https://www.highradius.com/resources/customers/), captured 2026-10-07 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Mistral](https://www.usedby.ai/case-studies/axa-mistral.md): story without a checked figure. (Vendor case study, published 2026-04-24)

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Source: https://www.usedby.ai/companies/axa · How we check: https://www.usedby.ai/methodology
