# What AI does Cisco use?

Cisco uses 33 AI tools on usedby: 10 confirmed, 23 observed and 0 signals. Tools: Celonis, Galileo, Langchain, LangSmith, Mindtickle, Mistral, Prezent and Sonar and 25 others. Latest check 2026-10-08: 26 of 33 public lines checked.

- Industry: [Telecommunications](https://www.usedby.ai/companies/industry/telecommunications.md)
- Website: [cisco.com](https://cisco.com)
- Public sources: 55

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Celonis](https://www.usedby.ai/tools/celonis.md) | Document & Process Intelligence | Confirmed | — | [celonis.com](https://www.celonis.com/solutions/stories/cisco-order-management), captured 2026-10-08 |
| [Galileo](https://www.usedby.ai/tools/galileo.md) | LLM Ops & Frameworks | Confirmed | — | [galileo.ai](https://galileo.ai/), captured 2026-10-06 |
| [Langchain](https://www.usedby.ai/tools/langchain.md) | LLM Ops & Frameworks | Confirmed | — | [langchain.com](https://www.langchain.com/customers), captured 2026-10-03 |
| [LangSmith](https://www.usedby.ai/tools/langsmith.md) | LLM Ops & Frameworks | Confirmed | — | [langchain.com](https://www.langchain.com/customers), captured 2026-10-03 |
| [Mindtickle](https://www.usedby.ai/tools/mindtickle.md) | Sales Training & Coaching | Confirmed | — | [mindtickle.com](https://www.mindtickle.com/customer-stories/integrace-health-enables-sales-team-from-the-top-down-with-mindtickle/), captured 2026-10-08 |
| [Mistral](https://www.usedby.ai/tools/mistral.md) | Foundation Models (LLMs) | Confirmed | — | [mistral.ai](https://mistral.ai/customers/), captured 2026-10-02 |
| [Prezent](https://www.usedby.ai/tools/prezent.md) | Presentations & Slides | Confirmed | — | [prezent.ai](https://www.prezent.ai/case-studies/case-study-cisco), captured 2026-10-07 |
| [Sonar](https://www.usedby.ai/tools/sonar.md) | Code Quality & Security | Confirmed | — | [sonarsource.com](https://www.sonarsource.com/customer-stories/), captured 2026-10-07 |
| [Tessl](https://www.usedby.ai/tools/tessl.md) | Autonomous Coding Agents | Confirmed | — | [tessl.io](https://tessl.io/), captured 2026-10-06 |
| [Workato](https://www.usedby.ai/tools/workato.md) | Automation & Integration | Confirmed | — | [workato.com](https://www.workato.com/customers/cisco), captured 2026-10-05 |
| [AlphaSense](https://www.usedby.ai/tools/alphasense.md) | AI Search & Research | Observed | — | [alpha-sense.com](https://www.alpha-sense.com/pricing/), captured 2026-10-07 |
| [Automation Anywhere](https://www.usedby.ai/tools/automation-anywhere.md) | Automation & Integration | Observed | — | [automationanywhere.com](https://www.automationanywhere.com/), captured 2026-10-07 |
| [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) | Foundation Models (LLMs) | Observed | — | [chat.openai.com](https://chat.openai.com/customers) |
| [Codeium](https://www.usedby.ai/tools/codeium.md) | AI Code Assistants | Observed | — | [codeium.com](https://codeium.com/enterprise) |
| [Coveo](https://www.usedby.ai/tools/coveo.md) | AI Search & Research | Observed | — | [coveo.com](https://www.coveo.com/en/company/customers?lob=all), captured 2026-10-04 |
| [Credo AI](https://www.usedby.ai/tools/credo-ai.md) | AI Security & Governance | Observed | — | [credo.ai](https://www.credo.ai/customers), captured 2026-10-07 |
| [ElevenLabs](https://www.usedby.ai/tools/elevenlabs.md) | Voice Generation & Audio | Observed | On or before July 2025 | [elevenlabs.io](https://elevenlabs.io/customer-stories), captured 2026-10-05 |
| [Fireflies](https://www.usedby.ai/tools/fireflies.md) | Meeting Assistants | Observed | — | [fireflies.ai](https://fireflies.ai/customers) |
| [HighRadius](https://www.usedby.ai/tools/highradius.md) | Finance & Accounting AI | Observed | On or before July 2025 | [highradius.com](https://www.highradius.com/resources/customers/), captured 2026-10-07 |
| [invideo](https://www.usedby.ai/tools/invideo.md) | Video Generation & Editing | Observed | — | [invideo.io](https://invideo.io/pricing/), captured 2026-10-08 |
| [Krisp](https://www.usedby.ai/tools/kris.md) | Meeting Assistants | Observed | — | [krisp.ai](https://krisp.ai/pricing/), captured 2026-10-04 |
| [Loopio](https://www.usedby.ai/tools/loopio.md) | Knowledge & Internal Search | Observed | — | [loopio.com](https://loopio.com/customers/), captured 2026-10-08 |
| [Miro](https://www.usedby.ai/tools/miro.md) | Project & Workspace Mgmt | Observed | — | [miro.com](https://miro.com/customers) |
| [Monte Carlo](https://www.usedby.ai/tools/monte-carlo.md) | Data Cloud & Analytics | Observed | On or before May 2026 | [montecarlo.ai](https://montecarlo.ai/customers), captured 2026-10-07 |
| [Murf](https://www.usedby.ai/tools/murf.md) | Voice Generation & Audio | Observed | — | [murf.ai](https://murf.ai/customers) |
| [Outreach](https://www.usedby.ai/tools/outreach.md) | Cold Email & Outreach | Observed | — | [outreach.io](https://www.outreach.io/customers) |
| [Pinecone](https://www.usedby.ai/tools/pinecone.md) | Vector Databases | Observed | On or before October 2024 | [pinecone.io](https://www.pinecone.io/customers/), captured 2026-10-08 |
| [Scale AI](https://www.usedby.ai/tools/scale-ai.md) | ML Ops & Training | Observed | — | [scale.com](https://scale.com//customers) |
| [SentinelOne](https://www.usedby.ai/tools/sentinelone.md) | AI Cyber Defense | Observed | — | [sentinelone.com](https://www.sentinelone.com/customers/#cq=i1), captured 2026-10-05 |
| [Textio](https://www.usedby.ai/tools/textio.md) | HR & People Development | Observed | — | [textio.com](https://textio.com/), captured 2026-10-08 |
| [ThoughtSpot](https://www.usedby.ai/tools/thoughtspot.md) | Data Cloud & Analytics | Observed | On or before September 2025 | [thoughtspot.com](https://www.thoughtspot.com/customers), captured 2026-10-08 |
| [Tray.io](https://www.usedby.ai/tools/tray-io.md) | Automation & Integration | Observed | — | [tray.ai](https://tray.ai/customers/), captured 2026-10-05 |
| [Weaviate](https://www.usedby.ai/tools/weaviate.md) | Vector Databases | Observed | On or before September 2025 | [weaviate.io](https://weaviate.io/case-studies), captured 2026-10-02 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Celonis](https://www.usedby.ai/case-studies/cisco-celonis.md): **90%** target for perfect orders, up from around 85% (Vendor case study, captured by usedby 2026-10-08)
- [Prezent](https://www.usedby.ai/case-studies/cisco-prezent.md): **50%** faster building of on-brand presentation decks (Vendor case study, captured by usedby 2026-10-07)
- [Workato](https://www.usedby.ai/case-studies/cisco-workato.md): **29,000** manual tasks automated across sales operations (Vendor case study, captured by usedby 2026-10-05)

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Source: https://www.usedby.ai/companies/cisco · How we check: https://www.usedby.ai/methodology