# What AI does CVS Health use?

CVS Health uses 9 AI tools on usedby: 3 confirmed, 6 observed and 0 signals. Tools: Moveworks, ServiceNow, Valence, Abnormal AI, Commure, Miro, Retell AI and Sonar and 1 other. Latest check 2026-10-08: 9 of 9 public lines checked.

- Website: [cvshealth.com](https://cvshealth.com)
- Public sources: 11

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Moveworks](https://www.usedby.ai/tools/moveworks.md) | Internal IT Support | Confirmed | — | [moveworks.com](https://www.moveworks.com/), captured 2026-10-05 |
| [ServiceNow](https://www.usedby.ai/tools/servicenow.md) | IT Service Management | Confirmed | — | [servicenow.com](https://www.servicenow.com/customers.html), captured 2026-10-04 |
| [Valence](https://www.usedby.ai/tools/valence.md) | HR & People Development | Confirmed | — | [valence.co](https://www.valence.co/customer-stories), captured 2026-10-03 |
| [Abnormal AI](https://www.usedby.ai/tools/abnormal-ai.md) | AI Cyber Defense | Observed | — | [abnormal.ai](https://abnormal.ai/), captured 2026-10-07 |
| [Commure](https://www.usedby.ai/tools/commure.md) | Healthcare AI | Observed | — | [commure.com](https://www.commure.com/), captured 2026-10-08 |
| [Miro](https://www.usedby.ai/tools/miro.md) | Project & Workspace Mgmt | Observed | — | [miro.com](https://miro.com/customers/), captured 2026-10-04 |
| [Retell AI](https://www.usedby.ai/tools/retell-ai.md) | AI Phone Agents | Observed | — | [retellai.com](https://www.retellai.com/customers), captured 2026-10-05 |
| [Sonar](https://www.usedby.ai/tools/sonar.md) | Code Quality & Security | Observed | — | [sonarsource.com](https://www.sonarsource.com/company/customers/), captured 2026-10-07 |
| [Tavus](https://www.usedby.ai/tools/tavus.md) | Video Generation & Editing | Observed | — | [tavus.io](https://www.tavus.io/), captured 2026-10-05 |

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Source: https://www.usedby.ai/companies/cvs-health · How we check: https://www.usedby.ai/methodology