# What AI does Delta use?

Delta uses 7 AI tools on usedby: 1 confirmed, 6 observed and 0 signals. Tools: Valence, Decagon, Fireflies, HireVue, Netomi, ServiceNow and WellSaid. Latest check 2026-10-08: 5 of 7 public lines checked.

- Industry: [Airlines & Aviation Services](https://www.usedby.ai/companies/industry/airlines-aviation-services.md)
- Website: [delta.com](https://delta.com)
- Public sources: 10

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Valence](https://www.usedby.ai/tools/valence.md) | HR & People Development | Confirmed | — | [valence.co](https://www.valence.co/customer-stories), captured 2026-10-03 |
| [Decagon](https://www.usedby.ai/tools/decagon.md) | Customer Service Automation | Observed | — | [decagon.ai](https://decagon.ai/case-studies), captured 2026-10-07 |
| [Fireflies](https://www.usedby.ai/tools/fireflies.md) | Meeting Assistants | Observed | — | [fireflies.ai](https://fireflies.ai/customers) |
| [HireVue](https://www.usedby.ai/tools/hirevue.md) | Recruiting & Talent Acquisition | Observed | — | [hirevue.com](https://www.hirevue.com/our-customers), captured 2026-10-07 |
| [Netomi](https://www.usedby.ai/tools/netomi.md) | Customer Service Automation | Observed | — | [netomi.com](https://www.netomi.com/), captured 2026-10-08 |
| [ServiceNow](https://www.usedby.ai/tools/servicenow.md) | IT Service Management | Observed | — | [servicenow.com](https://www.servicenow.com/) |
| [WellSaid](https://www.usedby.ai/tools/wellsaid.md) | Voice Generation & Audio | Observed | — | [wellsaid.io](https://www.wellsaid.io/), captured 2026-10-08 |

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Source: https://www.usedby.ai/companies/delta · How we check: https://www.usedby.ai/methodology