# What AI does Docusign use?

Docusign uses 15 AI tools on usedby: 4 confirmed, 11 observed and 0 signals. Tools: Gong, Hightouch, Loopio, Mixpanel, Canva, CrewAI, Cyera and Grammarly and 7 others. Latest check 2026-10-08: 12 of 15 public lines checked.

- Industry: [IT Services & System Integration](https://www.usedby.ai/companies/industry/it-services-system-integration.md)
- Website: [docusign.com](https://docusign.com)
- Public sources: 27

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Gong](https://www.usedby.ai/tools/gong.md) | Revenue Intelligence | Confirmed | — | [gong.io](https://www.gong.io/press/docusign-selects-gong-revenue-ai-operating-system-to-accelerate-sales-productivity-and-drive-strategic-growth) |
| [Hightouch](https://www.usedby.ai/tools/hightouch.md) | Data Cloud & Analytics | Confirmed | — | [hightouch.com](https://hightouch.com/customers/docusign), captured 2026-10-07 |
| [Loopio](https://www.usedby.ai/tools/loopio.md) | Knowledge & Internal Search | Confirmed | — | [loopio.com](https://loopio.com/case-study/docusign-fuels-rfp-growth/), captured 2026-10-08 |
| [Mixpanel](https://www.usedby.ai/tools/mixpanel.md) | Product Analytics | Confirmed | — | [mixpanel.com](https://mixpanel.com/customers/docusign-accelerates-growth/), captured 2026-10-06 |
| [Canva](https://www.usedby.ai/tools/canva.md) | Design & UI/UX | Observed | — | [canva.com](https://canva.com/customers) |
| [CrewAI](https://www.usedby.ai/tools/crewai.md) | LLM Ops & Frameworks | Observed | — | [crewai.com](https://crewai.com/pricing), captured 2026-10-06 |
| [Cyera](https://www.usedby.ai/tools/cyera.md) | AI Security & Governance | Observed | — | [cyera.com](https://www.cyera.com/customer-stories), captured 2026-10-07 |
| [Grammarly](https://www.usedby.ai/tools/grammarly.md) | General Writing Assistants | Observed | — | [grammarly.com](https://www.grammarly.com/business/customer-stories), captured 2026-10-05 |
| [HeyGen](https://www.usedby.ai/tools/heygen.md) | Video Generation & Editing | Observed | — | [heygen.com](https://www.heygen.com/customers) |
| [Levelpath](https://www.usedby.ai/tools/levelpath.md) | Procurement & Sourcing | Observed | — | [levelpath.com](https://www.levelpath.com/), captured 2026-10-08 |
| [Miro](https://www.usedby.ai/tools/miro.md) | Project & Workspace Mgmt | Observed | — | [miro.com](https://miro.com/pricing/), captured 2026-10-04 |
| [Profound](https://www.usedby.ai/tools/profound.md) | SEO & Content Strategy | Observed | — | [tryprofound.com](https://www.tryprofound.com/customers), captured 2026-10-08 |
| [Sierra](https://www.usedby.ai/tools/sierra.md) | Customer Service Automation | Observed | On or before June 2026 | [sierra.ai](https://sierra.ai/), captured 2026-10-07 |
| [Tray.io](https://www.usedby.ai/tools/tray-io.md) | Automation & Integration | Observed | — | [tray.ai](https://tray.ai/), captured 2026-10-05 |
| [Vivun](https://www.usedby.ai/tools/vivun.md) | Autonomous Sales Agents | Observed | — | [vivun.com](https://www.vivun.com/), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Loopio](https://www.usedby.ai/case-studies/docusign-loopio.md): **200%** increase in volume of RFP requests handled (Vendor case study, published 2020-02-14)
- [Hightouch](https://www.usedby.ai/case-studies/docusign-hightouch.md): **66%** reduction in data activation time (Vendor case study, captured by usedby 2026-10-07)
- [Mixpanel](https://www.usedby.ai/case-studies/docusign-mixpanel.md): **15%** increase in free account creation (New Signer Accounts) (Vendor case study, captured by usedby 2026-10-06)

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Source: https://www.usedby.ai/companies/docusign · How we check: https://www.usedby.ai/methodology