# What AI does Ericsson use?

Ericsson uses 4 AI tools on usedby: 2 confirmed, 2 observed and 0 signals. Tools: Glean, Mistral, Luminance and Wondercraft. Latest check 2026-10-07: 4 of 4 public lines checked.

- Industry: [Telecommunications](https://www.usedby.ai/companies/industry/telecommunications.md)
- Website: [ericsson.com](https://www.ericsson.com)
- Public sources: 6

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Glean](https://www.usedby.ai/tools/glean.md) | Knowledge & Internal Search | Confirmed | — | [glean.com](https://www.glean.com/resources/customer-stories/ericsson), captured 2026-10-07 |
| [Mistral](https://www.usedby.ai/tools/mistral.md) | Foundation Models (LLMs) | Confirmed | — | [mistral.ai](https://mistral.ai/customers/), captured 2026-10-02 |
| [Luminance](https://www.usedby.ai/tools/luminance.md) | Legal AI | Observed | — | [luminance.com](https://www.luminance.com/), captured 2026-10-07 |
| [Wondercraft](https://www.usedby.ai/tools/wondercraft.md) | Voice Generation & Audio | Observed | — | [wondercraft.ai](https://www.wondercraft.ai/), captured 2026-10-03 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Glean](https://www.usedby.ai/case-studies/ericsson-glean.md): **nearly 3,000** agents created by employees (Vendor case study, captured by usedby 2026-10-07)

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Source: https://www.usedby.ai/companies/ericsson · How we check: https://www.usedby.ai/methodology