# What AI does Etsy use?

Etsy uses 6 AI tools on usedby: 3 confirmed, 3 observed and 0 signals. Tools: Comet Opik, incident.io, Patronus AI, ChatGPT, Crescendo and Labelbox. Latest check 2026-10-07: 5 of 6 public lines checked.

- Industry: [Marketplace](https://www.usedby.ai/companies/industry/marketplace.md)
- Website: [etsy.com](https://etsy.com)
- Public sources: 11

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Comet Opik](https://www.usedby.ai/tools/comet-opik.md) | LLM Ops & Frameworks | Confirmed | — | [comet.com](https://www.comet.com/site/customers/), captured 2026-10-07 |
| [incident.io](https://www.usedby.ai/tools/incident-io.md) | IT Service Management | Confirmed | — | [incident.io](https://incident.io/customers/etsy), captured 2026-10-07 |
| [Patronus AI](https://www.usedby.ai/tools/patronus-ai.md) | ML Ops & Training | Confirmed | — | [patronus.ai](https://www.patronus.ai/case-studies/etsy-leveraging-patronus-ais-multimodal-llm-as-a-judge-to-optimize-image-captionin), captured 2026-10-06 |
| [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) | Foundation Models (LLMs) | Observed | — | [chat.openai.com](https://chat.openai.com/customers) |
| [Crescendo](https://www.usedby.ai/tools/crescendo.md) | Customer Service Automation | Observed | — | [crescendo.ai](https://www.crescendo.ai/), captured 2026-10-07 |
| [Labelbox](https://www.usedby.ai/tools/labelbox.md) | ML Ops & Training | Observed | — | [labelbox.com](https://labelbox.com/), captured 2026-10-07 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Patronus AI](https://www.usedby.ai/case-studies/etsy-patronus-ai.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-06)

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Source: https://www.usedby.ai/companies/etsy · How we check: https://www.usedby.ai/methodology