# What AI does FedEx use?

FedEx uses 8 AI tools on usedby: 1 confirmed, 7 observed and 0 signals. Tools: ServiceNow, Canva, Filevine, GitHub copilot, Notion, Surfer, Tray.io and WellSaid. Latest check 2026-10-08: 7 of 8 public lines checked.

- Industry: [Logistics & Supply Chain](https://www.usedby.ai/companies/industry/logistics-supply-chain.md)
- Website: [fedex.com](https://fedex.com)
- Public sources: 22

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [ServiceNow](https://www.usedby.ai/tools/servicenow.md) | IT Service Management | Confirmed | — | [servicenow.com](https://www.servicenow.com/fr/customers/fedex.html), captured 2026-10-04 |
| [Canva](https://www.usedby.ai/tools/canva.md) | Design & UI/UX | Observed | — | [canva.com](https://canva.com/customers) |
| [Filevine](https://www.usedby.ai/tools/filevine.md) | Legal AI | Observed | — | [filevine.com](https://www.filevine.com/), captured 2026-10-07 |
| [GitHub copilot](https://www.usedby.ai/tools/github-copilot.md) | AI Code Assistants | Observed | — | [github.com](https://github.com/features/copilot), captured 2026-10-05 |
| [Notion](https://www.usedby.ai/tools/notion.md) | Project & Workspace Mgmt | Observed | — | [notion.com](https://www.notion.com/), captured 2026-10-02 |
| [Surfer](https://www.usedby.ai/tools/surfer.md) | SEO & Content Strategy | Observed | — | [surferseo.com](https://surferseo.com/category/case-studies/), captured 2026-10-02 |
| [Tray.io](https://www.usedby.ai/tools/tray-io.md) | Automation & Integration | Observed | — | [tray.ai](https://tray.ai/), captured 2026-10-05 |
| [WellSaid](https://www.usedby.ai/tools/wellsaid.md) | Voice Generation & Audio | Observed | — | [wellsaid.io](https://www.wellsaid.io/), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [ServiceNow](https://www.usedby.ai/case-studies/fedex-servicenow-muubfpte.md): **5 million** workflows run per month on the ServiceNow AI (Vendor case study, captured by usedby 2026-10-04)

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Source: https://www.usedby.ai/companies/fedex · How we check: https://www.usedby.ai/methodology
