# What AI does Fujitsu use?

Fujitsu uses 5 AI tools on usedby: 3 confirmed, 2 observed and 0 signals. Tools: Celonis, Cohere, Palantir AIP, Qualified and ServiceNow. Latest check 2026-10-08: 5 of 5 public lines checked.

- Industry: [IT Services & System Integration](https://www.usedby.ai/companies/industry/it-services-system-integration.md)
- Website: [fujitsu.com](https://fujitsu.com)
- Public sources: 10

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Celonis](https://www.usedby.ai/tools/celonis.md) | Document & Process Intelligence | Confirmed | — | [celonis.com](https://www.celonis.com/solutions/stories/fujitsu-inventory-management), captured 2026-10-08 |
| [Cohere](https://www.usedby.ai/tools/cohere.md) | Foundation Models (LLMs) | Confirmed | — | [cohere.com](https://cohere.com/customer-stories/fujitsu), captured 2026-10-02 |
| [Palantir AIP](https://www.usedby.ai/tools/palantir-aip.md) | Enterprise AI Platforms | Confirmed | — | [palantir.com](https://www.palantir.com/impact/), captured 2026-10-08 |
| [Qualified](https://www.usedby.ai/tools/qualified.md) | Autonomous Sales Agents | Observed | — | [qualified.com](https://www.qualified.com/), captured 2026-10-08 |
| [ServiceNow](https://www.usedby.ai/tools/servicenow.md) | IT Service Management | Observed | — | [servicenow.com](https://www.servicenow.com/), captured 2026-10-04 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Celonis](https://www.usedby.ai/case-studies/fujitsu-celonis.md): **20%** reduction of safety stock (Vendor case study, captured by usedby 2026-10-08)
- [Cohere](https://www.usedby.ai/case-studies/how-fujitsu-uses-cohere-ba861d8c.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-02)

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Source: https://www.usedby.ai/companies/fujitsu · How we check: https://www.usedby.ai/methodology
