# What AI does Go City use?

Go City uses 1 AI tool on usedby: 1 confirmed, 0 observed and 0 signals. Tools: Sprinklr. Latest check 2026-10-19: 1 of 1 public line checked.

- Industry: [Travel & Hospitality](https://www.usedby.ai/companies/industry/travel-hospitality.md)
- Website: [gocity.com](https://gocity.com)
- Public sources: 2

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself is marked declared. The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Sprinklr](https://www.usedby.ai/tools/sprinklr.md) | Contact center AI | Confirmed | — | [sprinklr.com](https://www.sprinklr.com/stories/go-city-scales-fast-customer-support/), captured 2026-10-19 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Sprinklr](https://www.usedby.ai/case-studies/go-city-sprinklr.md): **367%** increase in chatbot containment (Vendor case study, captured by usedby 2026-10-19)

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Source: https://www.usedby.ai/companies/go-city · How we check: https://www.usedby.ai/methodology