# What AI does Gong use?

Gong uses 9 AI tools on usedby: 4 confirmed, 5 observed and 0 signals. Tools: FloQast, Ironclad, Pigment, Pinecone, AirOps, Copy.ai, incident.io and Retool and 1 other. Latest check 2026-10-08: 9 of 9 public lines checked.

- Industry: [Sales Tech & CRM](https://www.usedby.ai/companies/industry/sales-tech-crm.md)
- Website: [gong.io](https://www.gong.io)
- Public sources: 18

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [FloQast](https://www.usedby.ai/tools/floqast.md) | Finance & Accounting AI | Confirmed | On or before February 2025 | [floqast.com](https://www.floqast.com/stories), captured 2026-10-07 |
| [Ironclad](https://www.usedby.ai/tools/ironclad.md) | Legal AI | Confirmed | On or before July 2025 | [ironcladapp.com](https://ironcladapp.com/resources/customer-stories/gong), captured 2026-10-02 |
| [Pigment](https://www.usedby.ai/tools/pigment.md) | Finance & Accounting AI | Confirmed | — | [pigment.com](https://www.pigment.com/), captured 2026-10-08 |
| [Pinecone](https://www.usedby.ai/tools/pinecone.md) | Vector Databases | Confirmed | On or before January 2024 | [pinecone.io](https://www.pinecone.io/customers/gong/), captured 2026-10-08 |
| [AirOps](https://www.usedby.ai/tools/airops.md) | SEO & Content Strategy | Observed | — | [airops.com](https://www.airops.com/pricing), captured 2026-10-07 |
| [Copy.ai](https://www.usedby.ai/tools/copy-ai.md) | Marketing Copywriting | Observed | — | [copy.ai](https://www.copy.ai/), captured 2026-10-05 |
| [incident.io](https://www.usedby.ai/tools/incident-io.md) | IT Service Management | Observed | — | [incident.io](https://incident.io/pricing), captured 2026-10-07 |
| [Retool](https://www.usedby.ai/tools/retool.md) | No-Code & Internal Tools | Observed | On or before June 2025 | [retool.com](https://retool.com/customers), captured 2026-10-08 |
| [UserGems](https://www.usedby.ai/tools/usergems.md) | Sales Prospecting & Enrichment | Observed | — | [usergems.com](https://www.usergems.com/), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Pinecone](https://www.usedby.ai/case-studies/gong-pinecone.md): **10x** cost reduction after moving to Pinecone serverless (Vendor case study, captured by usedby 2026-10-08)
- [Ironclad](https://www.usedby.ai/case-studies/gong-ironclad.md): **10,000** contracts processed annually through Ironclad (Vendor case study, published 2025-07-31)

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Source: https://www.usedby.ai/companies/gong · How we check: https://www.usedby.ai/methodology