# What AI does Humana use?

Humana uses 7 AI tools on usedby: 2 confirmed, 5 observed and 0 signals. Tools: Cohere Health, Zip, Globality, HireVue, Invoca, Unstructured and WellSaid. Latest check 2026-10-08: 7 of 7 public lines checked.

- Industry: [Insurance & InsurTech](https://www.usedby.ai/companies/industry/insurance-insurtech.md)
- Website: [humana.com](https://humana.com)
- Public sources: 10

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Cohere Health](https://www.usedby.ai/tools/cohere-health.md) | Healthcare AI | Confirmed | — | [coherehealth.com](https://www.coherehealth.com/case-study/how-humana-transformed-prior-authorization-to-improve-care-collaboration), captured 2026-10-08 |
| [Zip](https://www.usedby.ai/tools/zip.md) | Procurement & Sourcing | Confirmed | — | [zip.com](https://zip.com/customers), captured 2026-10-08 |
| [Globality](https://www.usedby.ai/tools/globality.md) | Procurement & Sourcing | Observed | — | [globality.com](https://www.globality.com/), captured 2026-10-07 |
| [HireVue](https://www.usedby.ai/tools/hirevue.md) | Recruiting & Talent Acquisition | Observed | — | [hirevue.com](https://www.hirevue.com/), captured 2026-10-07 |
| [Invoca](https://www.usedby.ai/tools/invoca.md) | Revenue Intelligence | Observed | — | [invoca.com](https://www.invoca.com/), captured 2026-10-08 |
| [Unstructured](https://www.usedby.ai/tools/unstructured.md) | Document & Process Intelligence | Observed | — | [unstructured.io](https://unstructured.io/), captured 2026-10-06 |
| [WellSaid](https://www.usedby.ai/tools/wellsaid.md) | Voice Generation & Audio | Observed | — | [wellsaid.io](https://www.wellsaid.io/), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Zip](https://www.usedby.ai/case-studies/humana-zip.md): **67,000** employees enabled on Zip (Vendor case study, captured by usedby 2026-10-08)

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Source: https://www.usedby.ai/companies/humana · How we check: https://www.usedby.ai/methodology