# What AI does incident.io use?

incident.io uses 3 AI tools on usedby: 2 confirmed, 1 observed and 0 signals. Tools: Common Room, Recall and Pylon. Latest check 2026-10-08: 3 of 3 public lines checked.

- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Website: [incident.io](https://incident.io)
- Public sources: 11

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Common Room](https://www.usedby.ai/tools/common-room.md) | Sales Prospecting & Enrichment | Confirmed | On or before March 2025 | [commonroom.io](https://www.commonroom.io/customers/incident-boost-pipegen-performance/), captured 2026-10-07 |
| [Recall](https://www.usedby.ai/tools/recall.md) | Speech & Audio API | Confirmed | — | [recall.ai](https://www.recall.ai/customers/brighthire), captured 2026-10-08 |
| [Pylon](https://www.usedby.ai/tools/pylon.md) | Customer Service Automation | Observed | — | [usepylon.com](https://www.usepylon.com/case-study), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Common Room](https://www.usedby.ai/case-studies/incident-io-common-room-2.md): **10%** more meetings booked as of August 2025 than in the entirety of 2024 (Vendor case study, published 2025-09-02)

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Source: https://www.usedby.ai/companies/incident-io · How we check: https://www.usedby.ai/methodology